Credit cards - We accept most major sterling credit/debit cards which are securely processed through PAYPAL
Cheques - We also accept sterling cheques: complete the checkout process and then post your cheque (with your order number written on the back) to the address given. Your order will be despatched once your cheque has cleared.
Postage
We post toys within the United Kingdom only.You can pay using a sterling credit/debit card through PAYPAL or via sterling bank cheque.All items are sent by Royal Mail.We use recycled packaging where possible.
Orders under £150 = £4 postage
Orders over £150 = free postage
Please allow 5-7 working days for delivery of items and longer during the lead up to Christmas.Please be aware of any localised Postal strikes which will effect delivery times. Please book early,especially during Christmas periods and contact us if it's urgent.
Once you have made your order, you can track it by logging in (see the top left corner of the page) to your Account. Details of all your previous orders will be saved in your Account. You can store several addresses in your Account and send an order to any one of them.
Back Orders
Normally we only have items in our shop that we have in stock. In the unlikely event that your item is not in stock, we will contact you by email or telephone to review the options.
Returns
You may return any item to us within 14 days, providing it is in its original packing and in saleable condition, and we will refund your credit card / bank account. We cannot refund postage costs on returned items, but please do ensure you have a proof of posting your item back to us from the Post Office.
Faulty items
If you need to return a faulty item, please contact us first within 7 days of receipt. Postage will be refunded in these cases.
